1. Data Controller

• Identity: Industrias Químicas Novalk, S.L.
• Tax ID (CIF): B14917405
• Address: Calle Huesca, 5-7, 14900 Lucena, Córdoba (Spain)
• Email: novalk@novalk.es
• Phone: +34 957 509 829

2. Purposes and Legal Basis for Processing

We process the personal data you provide through the Website's contact form for the following purposes and on the following legal bases:

• Responding to your enquiry or request for information (legal basis: legitimate interest / pre-contractual measures — Art. 6(1)(b) GDPR).
• Sending commercial communications about our products and services, only if you have given your express consent (legal basis: consent — Art. 6(1)(a) GDPR).

3. Data Collected

Through the contact form we collect the following data: full name, email address, phone number, subject and message. We do not process special categories of personal data.

4. Data Retention

Your data will be retained for as long as necessary to handle your enquiry and, thereafter, for the legally applicable limitation periods. If you have consented to commercial communications, your data will be retained until you withdraw that consent.

5. Recipients and International Transfers

Your data will not be shared with third parties unless required by law. No international transfers of data outside the European Economic Area are carried out, except for the use of Google reCAPTCHA Enterprise (Google LLC), which is covered by the Standard Contractual Clauses approved by the European Commission.

6. Your Rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability at any time by contacting us at:

• Postal address: Calle Huesca, 5-7, 14900 Lucena, Córdoba (Spain)
• Email: novalk@novalk.es

Please include a copy of your national ID or equivalent identity document. You also have the right to lodge a complaint with the Spanish Data Protection Authority (www.aepd.es).

7. Security

Industrias Químicas Novalk, S.L. has implemented the technical and organisational measures necessary to ensure the security of personal data and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of the art, the nature of the data and the risks involved.

8. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect legislative or jurisprudential changes. In the event of material changes, we will notify users prominently on the Website.

Last updated: May 30, 2026